Passengers can inquire on information on flights, lost and found, transportation, washing rooms and restaurants on the touch screen machine at the passenger service center in Shanghai’s Pudong International Airport (PVG).
At present, the machine, which was developed by the airport’s own research and development personnel, receives more than 4,000 visits every day.
The R&D team is named after a model worker in Shanghai -- Pan Shuohua and consists of employees from different departments and educational backgrounds.
They developed an informational and interactive platform, dubbed the “Octopus System”, to grab information from the airport, air traffic control center and airlines and then visually present the customized data on the touch screen in real-time.
The team plan to use Augmented Reality and indoor positioning technology to integrate the navigation system with the real scene, so passengers will be able to get easier access to the information they need.
As an airport handling thousands of flights and about 200,000 passengers a day, PVG produces huge amounts of data and information on a daily basis which will now be accessible to passengers at the touch of a finger.