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Important Notices

自10月30日零时起上海两大机场航站楼内禁止吸烟

2016-10-25

       根据世界卫生组织《烟草控制框架公约》和《上海市公共场所控制吸烟条例》相关规定,自2016年10月30日零时起,上海浦东、虹桥国际机场航站楼内禁止吸烟,所有室内吸烟室将关闭并停止使用。如需吸烟请至指定室外吸烟点,可根据引导标识或咨询工作人员。谢谢配合!
  【特别提示】两场航站楼候机厅相临区域设置室外吸烟点
  浦东T1:设2个室外吸烟点,入口设在国内出发200-203远机位候机厅和国际/地区出发213-216远机位候机厅。
  浦东T2:设3个室外吸烟点,入口设在国内出发219-221、222-224远机位候机厅和国际/地区出发候机厅19.6米层连廊露台区。
  虹桥T1:设2个室外吸烟点,入口设在B1(国内出发)、B17(国内与国际/地区出发可转换)远机位候机厅。
  虹桥T2:设2个室外吸烟点,入口设在国内出发41、54远机位候机厅。

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Special Service

  • Mothers can use mother-and-infant rooms as a private space to change diapers or nurse children. 

    Locations: All waiting halls of Pudong T1 and T2 terminals

    Service Hours: Dependents on flight times

  • Unaccompanied elderly above 70 years old, pregnant women and persons with disabilities can have access to wheelchairs or baby strollers free of charge. They can also receive priority check-in, frontier inspection, security inspection and boarding privileges.

    Service Hotline: +86(21) 96990

    Service Hours: 24h

    Location: Inquiry Counter between Gate 24-25 in the Departures Hall

    Service Hotline: +86(21) 68340069

    Service Hours: 06:00-24:00

    Location: Inquiry Counter between Gate 26-27 in the Departures Hall

    Service Hotline: +86(21) 68340070

    Service Hours: 09:00-19:00

    Location: Inquiry Counter between Gate 22-23 in the Departures Hall

    Service Hotline: +86(21) 68340081

    Service Hours: 09:00-19:00

    Location: Reception Area in the International Arrivals Hall

    Service Hotline: +86(21) 68340129

    Service Hours: 06:00-24:00